Everyday IT support
Friendly help for staff and volunteers, from access issues to devices and day-to-day technology problems.
Not-for-profit IT support
Managed IT support for not-for-profits.
Hassle-free managed IT, cloud and cybersecurity for Australian not-for-profits — with a real team you can call or email when you need help.
Technology that respects your priorities.
Not-for-profits balance service delivery, funding accountability and the needs of staff, volunteers, members and communities. Your technology partner should make that work easier, not add complexity.
Cybersecurity
Practical protection for identities, devices and sensitive information, backed by ongoing monitoring.
Microsoft 365 and cloud
Secure email, collaboration, file access and cloud systems configured around the way your team works.
Joiners, movers and leavers
Consistent onboarding and offboarding for employees, contractors and volunteers as your organisation changes.
Protect the people and information behind your mission
Staff, volunteers and committee members need access to the right information without sharing passwords or relying on personal accounts. We can help organise Microsoft 365 access, managed devices and onboarding and offboarding around your team.
Donor records, client information and financial documents deserve practical safeguards. Discuss multi-factor authentication, access reviews, email security and recoverable backups with our team. Priorities depend on your systems and the information you hold—not a one-size-fits-all checklist.
Read our SharePoint permissions guideMake IT costs and responsibilities clear
Start with your staff and volunteer numbers, devices, locations and existing subscriptions. Our IT estimator provides a starting point; your proposal confirms support hours, responsibilities, security inclusions and any separate project costs before you commit.
Eligible nonprofits may qualify for Microsoft grants or discounted products. Microsoft determines eligibility and available offers. Check the official Microsoft nonprofit eligibility requirements and current nonprofit offers; no particular discount or donated licence is guaranteed.
A practical partnership
Clear priorities. Predictable support. No unnecessary complexity.
- Support that works for limited internal IT capacity
- Security and backups for important organisational data
- Reliable technology for office, remote and multi-site teams
- Practical planning for budgets, renewals and future projects
- One Australian team across support, cloud and cybersecurity
Questions
Not-for-profit IT support FAQs
Can NOX CLOUD support a not-for-profit without an internal IT team?+
Yes. We can provide day-to-day support, monitoring, technology planning and project help as an extension of your team.
Can you support staff and volunteers working remotely?+
Yes. We help organisations set up secure access, managed devices, Microsoft 365 and practical support for people working across different locations.
Can you help protect donor, member and client information?+
We can help reduce risk with managed security, identity controls, device protection, backups and clear processes suited to your organisation.
Can we keep our current systems?+
Often, yes. We start by understanding what is working, what is causing problems and what needs attention, then recommend practical priorities rather than change for its own sake.
Software for your community
Alongside your IT support, NOX Membership can help with members, renewals, events, volunteers and donations. If your organisation needs a different workflow, we can discuss a custom software solution.
Hassle-free tech support
Technology should
make work easier.
Tell us what is getting in the way. Call or email our Australian team and we’ll help you find a practical next step.